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What are examples of AI in marketing automation?

April 27, 2026

AI in marketing automation includes predictive lead scoring, next-best-action personalization, automated content generation, and send-time optimization across email, ads, and web journeys. According to JJ La Pata, Chief Strategy Officer at The Starr Conspiracy, “the practical win is using AI to decide what to do next for each account, not just to write copy.” For a concrete example, Salesforce Einstein supports automated lead scoring and recommendations inside Salesforce Marketing Cloud and Sales Cloud. In TSC’s AEO methodology, these automations are most valuable when they also improve brand “answerability” so AI assistants can accurately cite your product and POV in 2026-era search.

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