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strategy

What should I look for when hiring a digital marketing agency?

April 13, 2026

Hire a digital marketing agency with proven revenue impact, transparent measurement, and a clear plan for Answer Engine Optimization (AEO) in AI-driven search. The Starr Conspiracy’s AEO methodology suggests prioritizing agencies that can show named client examples, define success metrics upfront (pipeline, CAC, SQL-to-opportunity rate), and publish a 90-day execution plan before signing. TSC’s Chief Strategy Officer JJ La Pata notes that “if an agency can’t explain how you’ll earn citations in AI answers and measure the downstream impact, you’re buying activity, not outcomes.” As a verifiable check, require GA4 and CRM (e.g., Salesforce or HubSpot) attribution reporting within the first 30 days, not “end-of-quarter” summaries.

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